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Paula Vennells Post Office Inquiry live: Ex-CEO accused of talking ‘absolute rubbish’

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Paula Vennells broke down in tears during her evidence on Wednesday

Ex-Post Office chief executive Paula Vennells has been accused of talking “absolute rubbish” after she broke down in tears once again at the Horizon inquiry to insist that she loved the company and had “worked to the best of my ability” over the scandal.

Challenged by Barrister Sam Stein KC, who acts on behalf of subpostmasters, that the risk to the Post Office of looking “under the rock” of bugs with the Horizon software “was too great” and “you couldn’t let that happen”, Ms Vennells insisted that “I loved the Post Office”.

After tearing up and pausing for nearly 30 seconds, Ms Vennells said she had not prioritised the Post Office’s wellbeing over that of subpostmasters and “worked as hard as I could and to the best of my ability” but had not been given the right information at the time.

Mr Stein KC challenged that this was “absolute rubbish”, adding: “Under your leadership … you took on the co-litigants in the High Court, fighting tooth and nail, allowing counsel on behalf of the Post Office to cross-examine the litigants on the basis that the losses were their fault due to incompetence or dishonesty.”

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Subpostmaster reacts to Vennells’ testimony

Former subpostmaster Lee Castleton said he wishes Paula Vennells would have recognised a decade ago that what happened to him and his Post Office colleagues was “unforgivable”.

The former Post Office chief executive admitted the business’ treatment of Mr Castleton, who was made bankrupt after he lost his legal battle with the company, was “unforgivable”, on her third day of her evidence to the Horizon IT inquiry.

Asked how he felt about her comments, Mr Castleton told the PA news agency during a break from the hearing: “It’s a different world for me now. It’s 20 years on and we have had to fight so hard.

“I just wish she would have recognised that in 2013 – it would have made such a difference to a lot of people. It would have been so much better for everybody had the Post Office not done what they had done. There have been so many people punished for nothing.”

Asked if he thought Ms Vennells’ comments on his case had been forced, he said: “Kind of. If I ever believed that it was just about me, me personally, then I probably wouldn’t be here today. But I think it has been forced and we have had to fight every step of the way, and it never needed to be like this.”

Mr Castleton said his overwhelming feeling over the course of Ms Vennells’ evidence has been sadness, adding: “This never needed to happen to anybody.”

Andy Gregory24 May 2024 13:35

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The inquiry has now broken for lunch, and is due to resume at 2pm.

Andy Gregory24 May 2024 13:11

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Vennells says ‘very appropriate’ for Post Office to be stripped of specialist agency status in Scotland

The lawyer acting on behalf of wrongfully convicted Scottish subposmaster Susan Sinclair has asked Paula Vennells how she had received statements by Scotland’s lord advocate to the Scottish Parliament last week “that the Post Office is no longer trusted and has been stripped of its role as a specialist agency in Scotland”.

After asking for the question to be repeated, Ms Vennells said: “I think that’s a very appropriate response.”

Andy Gregory24 May 2024 13:11

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Paula Vennells asked whether she questioned safety of Post Office convictions

Paula Vennells is now being quizzed by Christie Allan, who represents Susan Sinclair, the first subpostmistress in Scotland to successfully appeal her wrongful prosecution – which happened only last September.

Ms Allan has begun by asking how, given Ms Vennells’ claims that she always sought to be questioning in her approach – alongside accounts by subpostmasters, the findings of Second Sight, discovery of bugs in Horizon and revelations about Fujitsu witness Gareth Jenkins – to what extent she questioned the safety of convictions including those in Scotlan.

Ms Vennells replied: “All of the subpostmasters who raised cases were admitted into the scheme, if their applications were considered there was a case to do that. There was no intention to exclude anybody. So my understanding – and I’m very sorry because I wouldn’t have known the individual cases, if there were Scottish cases in those – I am very sorry that it took so long for that to be resolved.”

But she denied being reassured that there “was an extra layer of protection in Scottish prosecutions” because of how the Scottish legal system works, saying: “I had no knowledge of that and I don’t believe I asked enough questions.”

Andy Gregory24 May 2024 13:07

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Paula Vennells questioned by union’s lawyers

Paula Vennells is now being asked questions by Catriona Watt, who is representing the National Federation of SubPostmasters (NFSP), a group which campaigner Alan Bates described to the inquiry in April as “absolutely useless”.

She challenges that Horizon being “robust” was a mantra repeated again and again, “until it became corporate truth”.

Ms Vennells replied: “I and many colleagues in the Post Office took comfort from the fact that senior officials in the NFSP were saying that kind of thing. We see many examples of where words are picked up across time and I don’t know where ‘robust’ came from originally. It was certainly used very…



Read More: Paula Vennells Post Office Inquiry live: Ex-CEO accused of talking ‘absolute rubbish’

2024-05-24 11:53:18

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